Learn With Jay

These Terms & Conditions are based on the “Code of Practice for Approved Driving Instructors”. It is important that every pupil reads and understands them and seeks clarification if they have any questions or concerns.

1. Driving Licence

A. You, the pupil, must ensure that you are a holder of a valid current Driving Licence. An eye sight check will be undertaken.

B. It is your responsibility to wear spectacles or contact lenses if you are required.

C. Your driving instructor must be informed of any points, endorsement, bans, convictions or restrictions of any kind on your licence.

2. Fitness to drive

A. It is your responsibility to ensure that you are fit to drive and you must inform us of any medical condition, disability or injury that may affect your ability or entitlement to drive.

B. You must ensure that you do not drive whilst under the influence of drink or drugs – some medication drugs like hay fever remedies may cause drowsiness.

C. You must ensure that you do not book driving lessons at a time that you are likely to be tired, stressed or otherwise distracted.

D. In the interests of comfort and safety, you are strongly advised to wear suitable clothing and footwear for your lessons.

E. Foul or abusive language will not be tolerated and may result in the termination of a lesson and forfeiture of monies paid.

3. Payments by You the Pupil

A. Payment is expected at least 48 hours before the lesson or the lesson will be cancelled. You will receive a notification reminder through the ‘Total Drive’ app 72 hours before your lesson.

4. Postponement of Lessons by You the Pupil

A. At least 48 hours notice is required for cancellation or postponement of a lesson. Lessons cancelled with less than 48 hours notice must be paid for.

5. Postponement of Lessons by the Instructor

A.If, due to vehicle breakdown or other emergency, a lesson has to be postponed at short notice, an alternative lesson will be paid by mutual consent. In the case of a driving test, the instructor will be responsible for any lost test fees.

B. Driving tests take priority over lessons. A lesson booked may have to be rearranged if the instructor receives late notice of a test at approximately the same time.

C. The driving instructor will make every effort to be punctual but traffic conditions sometimes make this impossible. If a lesson needs to start 10 minutes late, it will end late accordingly.

6. Driving Tests

A. In the interests of road safety, the right is reserved to withdraw use of a car for test use by you if you're not deemed to be at test standard. In most circumstances.

B. Driving tests should not be booked without first checking the availability of the instructor and car.

Learn With Jay have no control over driving tests cancelled by the DVSA, however, you may be able to claim a refund of lessons fees from the DVSA when tests are cancelled at short notice.

Use of the instructor's car will be a minimum of 2.5 hours on test day with your driving instructor.

7.Car Damage

A. In the event the car is damaged due to negligence in driving and the pupil in control is fully to blame, it is the pupils responsibility to pay repair for the damage.

Merchant Policies